[October notice] We’re human, not AI, our team will get to your query as soon as possible :)

Please note we will have a temporary cutoff between October 15th and November 15th 2026 with no refunds, unless your order was lost, damaged or arrived after Halloween. This is to avoid abuse of our normal return system. Thank you for understanding and for being our customer.

Welcome to the Animeclo contact page. Please reach out to our UK & US based customer service team who will be happy to help resolve your query.

If you are looking to return or exchange an item, please provide your order number in your message. Thank you!